You shouldn’t have to take our word for it when we say that Concord Kia is the best in the Concord area when it comes to all things automotive. These testimonials shall vouch for all that we represent.
4.9 out of 5 stars
ALWAYS A PLEASURE! I have now purchased 4 vehicles through this dealership. My repeat purchases says it all. Great cars at affordable prices and I always feel I'm treated with respect.
Thanks for the help Johnny Rocket and the Young salesman Brandon. They were both very helful and had answers to all our questions.
I can't recommend this dealership any more. Today they completely changed my feelings about dealerships. From the salesman Jason to his boss Johnny Rocket to the finance person Rosetta. This place is all about top notch customer service. They got me in a brand new Kia at the price I wanted with all the bells and whistles. We had ice cream while we were waiting and had the pleasure of getting to know all of the people here. They are about business but more importantly, about making the customer happy! To top off this day they gave my husband and I two sets of tickets to the warriors games! Plus parking passes! I am beyond impressed and excited we found this dealership. Thank you so much Concord Kia!!!... More
I contacted Concord Kia through their website chat feature, and got connected with the sales manager, Anthony. He was super responsive, and found a vehicle that matched my request right away. I was handed over to Erica, and she took great care to help answer all my questions. Once we agreed upon the specifics of the lease pricing, I scheduled a time to come into the dealership. Since I was traveling a long distance, it was important that I had all the details hammered out before making the trip. I had to co-sign with my husband, who could not make the trip, but Erica and the team were able to work out a way for me to get the deal done, with a trade in, and she drove over an hour to deliver my vehicle. Of all the car experiences I've had, this is by far the easiest, and most enjoyable. I also got the best deal!... More
I recently leased a Kia Soul EV from this dealership and have to say that I had a very good experience. Thanks in great part to my sale representative, Sam Liubicich. She was very knowledgeable and low pressure. She made me feel totally comfortable throughout the process. Sam introduced me to all the personnel I would work with in the future: cashiers, service, etc. I would highly recommend her to anyone looking for a vehicle.Rosetta, the finance manager, helped me to understand the complicated lease agreement. I had never leased a vehicle before. That made me feel heard and understood. Even the owner greeted me and asked about my experience. Good job everyone but especially Sam.... More
I just bought a used car from John McBride, who is awesome. Everyone at this dealership was nice and professional, devoid of all the typical high pressure sales tactics. I felt treated like a VIP client; John always had time for me and was excellent with following up. He was eager and available to help me, but at the same time, not so eager like other dealerships that are still calling me even though I told them I'm no longer in the market! I will definitely recommend concord Kia to all my family and friends. If you want an honest deal, great service, and no b.s., this is the place to go! Thanks to Anthony Garcia (the sales manager) as well.... More
This review is mainly for the service manager/representative Megan McCabe(I think that's how it's spelt). She is amazing. Very sweet and honest women. Helped me with everything I needed and answered all my questions and concerns I had about my car. My transmission was starting to go out and they replaced the whole thing under my warranty in about 3 days. When the customer service is good than it makes your experience a whole lot more enjoyable. Everyone is very welcoming there and makes sure your needs with your car gets fulfilled.... More
Had a great experience. Ended up purchasing a Soul EV. The employees are friendly and the sales staff know their products. I was already introduced to the service department staff and I will write a review after my first FREE service.. :)
I recently leased a Kia Soul EV from this dealership and had a great experience here. The sales person Sam Lubicich was great to work with, not pushy at all and very helpful in getting all of my questions answered. Since I was getting something very new to me technology-wise, I had a ton of questions and they were very patient with all of my questions. They didn't have the car that I wanted when I first went into the dealship so Sam kept me informed as new cars came in and let me know when the color combo I wanted arrived there. They really didn't give me the "hard-sell" that one typically expects from a car dealership, and that was really appreciated since I don't do that in my business. End result was that I got the car I wanted, the lease terms that worked for me and had a great experience. Several of my clients have given me good feedback about the car, it's really nicely finished, both inside and out, I'm really happy with it. Not having to buy gas every couple of days is nice, too. Thanks again to Sam and the crew at Concord Kia!... More
Chris G was awesome. Had answers to all my questions and really knew his product. Was NOT pushy at all. Great experience.