“Know It All Now” with Kia’s New Artificial-Intelligence Powered Virtual Assistant, “Kian”

By Product Expert | Posted in Technology on Tuesday, December 5th, 2017 at 11:33 pm
woman looking at phone outside

Kia is known for its innovative technology, so perhaps it was no surprise when they recently unveiled their latest innovation: an artificial-intelligence powered virtual assistant named “Kian.” Kian – which stands for “Know It All Now” – is designed to help consumers easily research and shop for Kia models! Keep reading to learn more about Kian and find out everything this powerful virtual assistant can do for you!

How Does Kian Work?

Kian is a powerful artificial intelligence-powered virtual assistant that helps prospective buyers while shopping for a new Kia model. Kian was developed with CarLabs, Inc. Kian is able to offer information about the Kia lineup, inventory at local dealerships, current specials and offers and comparisons to vehicles by other brands.

Kian can be accessed through Facebook Messenger here. The chatbot is fun, conversational and, most importantly, knowledgeable. Its innovative design allows consumers to ask even difficult and specific questions. While chatting with Kian, shoppers can even ask to speak with a live representative for more information.

The innovative Kian allows consumers to have a personal assistant that can instantly analyze millions of pieces of data, giving you a quick and specific answer to your question.


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“As more shoppers use the system, it learns to anticipate questions, provides more specific answers and gets smarter over time. Having access to that level of shopper data is a powerful tool for understanding and serving customers better than previously possible.”
– Martin Schmitt, CEO and Co-Founder of CarLabs, Inc.


kia kian virtual assistant cartoon

What Kind of Information Can I Get From Kian?

With Kian, you’ll be able to find out the answer to many of your questions regarding shopping for a new Kia model. Check out some of the prompts you can try with Kian:

  • Does the 2017 Kia Sorento have better fuel efficiency than the 2017 Volkswagen Tiguan?
  • Which Kia models offer seating for seven passengers?
  • What’s the starting price of the new Stinger?
  • Show me the current new inventory at my local Kia dealership.
  • Show me the price of a 2018 Kia Forte.

For more information about innovative Kia technology, contact us or stop in to Concord Kia in the Bay Area and talk to a member of our knowledgeable team!

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